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The Complete Generative AI for Business Analysis
Learn ChatGPT
Learn generative AI tools like ChatGPT and use them in everyday BA tasks
6 IIBA® PDUs
Collect Professional Development Units to maintain your certification and professional profile
Be up-to-date with your tools
Generative AI penetrates all industries. Be up-to-date with your toolset by learning how to use it.
Course overview
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Become familiar with ChatGPT - one of the most popular AI tools today
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Learn generative AI works and why it matters for business analysts
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Gain prompting skills you can immediately apply in real BA work
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Apply GenAI across the full business analysis cycle
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The ethical considerations every analyst should know before using AI in their work
Course description
Welcome to The Complete Generative AI for Business Analysis — a hands-on, practical course for business analysts who want to stay relevant, future-proof their skills, and make AI work for them, not against them.
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Over the past few years, I’ve watched the field of business analysis evolve rapidly. And now, with the rise of generative AI, we are at another major turning point. This technology is not a passing trend, but a tool that’s already reshaping how we collaborate, analyse, and deliver value to our organisations.
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In this course, you’ll learn how to confidently use GenAI tools like ChatGPT across the entire business analysis lifecycle from strategy to solution evaluation, with ethics, efficiency, and professionalism.
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Whether you’re looking to increase your productivity, explore new ways to engage stakeholders, or simply understand what all the fuss is about, this course is for you.
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Who this course is for:
This course is designed for business analysts of any experience or professional background, whether it is in IT, operations, strategy, or digital transformation.
You don't need to be technical. You do need to be curious, open-minded, and ready to explore a powerful new tool that will likely become a core part of the BA toolkit in the near future.
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What’s inside:
We’ll go module-by-module through the business analysis lifecycle and show you how ChatGPT fits in. We will occasionally use other tools where ChatGPT is not the best one for the task, but majority of the training is based on ChatGPT. For each use case we discuss you will get a detailed Prompt Card to help you apply what you learn immediately and build you own toolbox of useful prompts.
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Reading Materials
You’ll also get a curated collection of links to relevant articles, case studies, and blog posts, so you can explore further on your own terms.
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By the end of this course:
You’ll be ready to use ChatGPT confidently in your work as a business analyst with a practical understanding of how it works, where it helps, and what its limitations are. You’ll get many real-world prompting examples, save time on repetitive tasks, and bring new strategic insights to your team.