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Make sense of complex systems and relationships to drive better analysis outcomes Many years ago, back in my university days, my...

We live in a time when being adaptive and nimble is no longer a matter of choice for businesses — it is a matter of survival. There are...

It is so easy to get lost in semantics… Let’s sort it out. If you work in IT, you are probably familiar with data modelling. Even terms...

A tool for making sense of new domains and knowledge areas As analysts, we often find ourselves delving deep into new subject matters,...

Photo by NASA  on Unsplash Research shows that Customer experience (CX) has become a key element in product and services design not only...

As an analyst, it is your job to work with requirements. However, different people in the business will have very different expectations...

When buying a product or service, everybody expects it to be of quality. When selecting from a range of options, we try to find the best...

Having worked on software development projects for years, I’ve seen lots of ways how a backlog can be organised. Throughout my...

“Experience” in different shapes and forms becomes the key in developing new products and services. Developing a digital product with...

A few people have asked me: “ What is the role of a BA on a data migration project? ” I’ll try to summarise some thoughts here. Data...

Like many, for years I have been using user stories as one of the main means of capturing requirements. Over that time, I have learned a...

Every New Year, people are thinking about the year ahead and setting goals for themselves. The same happens in the business world....

“How do I become a business analyst? ” is probably the second most popular question I hear from non BAs. The first one being “What the...