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Critical Thinking for Business Analysis

Critical Thinking

Critical thinking is one of the foundational BA soft skills that underpins a lot of analysis

6 IIBA® PDUs

Collect Professional Development Units to maintain your certification and professional profile

Become a better analyst

Learn how to apply different types of reasoning to construct better arguments and requirements and to reduce ambiguity

Course overview

  1. Apply logical reasoning frameworks to analyse ambiguous business problems

  2. Identify and challenge assumptions and biases.

  3. Distinguish between deductive, inductive, and abductive reasoning.

  4. Construct clear, evidence-based arguments to support recommendations and decision-making.

  5. Design and test hypotheses to validate solutions.

Course description

In today’s complex business world, clear reasoning is a competitive advantage. Critical Thinking for Business Analysts helps professionals cut through ambiguity, recognise bias, and make sound, evidence-based decisions. Through real-world case studies and interactive lessons, you’ll explore deductive, inductive, and abductive reasoning, learn to build valid arguments, and spot logical fallacies before they derail projects.

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Designed for analysts, consultants, and decision-makers, this course strengthens your ability to question assumptions, link facts to conclusions, and communicate reasoning that wins trust.

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We’ll explore critical thinking frameworks each giving us tools to question assumptions, test reasoning, and build sound arguments. We’ll also look at logical fallacies, the traps in reasoning that sneak into the thinking process and break it from within — and will learn how to spot them before they do damage.

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The course will offer a variety of means to test your skills, including quizzes, case studies, and an immersive role-play in which you will assume a role of a trusted advisor helping a business manager make decisions.

You’ll see how different types of reasoning appear in real business situations.

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By the end of this course, you will not just write better requirements — you’ll think better. And in complex organisations, that’s the real competitive advantage.

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This course will offer:

  • Practical frameworks for logical and critical thinking in business analysis.

  • Real-world case studies showing reasoning in stakeholder conflicts and decision-making.

  • Hands-on practice with deductive, inductive, and abductive reasoning.

  • Techniques to identify and avoid biases and logical fallacies in arguments.

  • Methods for problem framing, hypothesis creation, and A/B testing.

  • Tools to design, validate, and communicate sound business rules and recommendations.

  • Guidance on applying logic to everyday BA tasks.

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